Vixly help
Find out what Vixly does and get help with plans, sign-up and payments.
Getting started
- What Vixly does for your company
Understand the staff workspace, customer portal and company website before choosing a plan.
- Choose a plan
Compare licence prices, billing periods, limits and the features listed for each plan.
- Licences and devices
Understand device-based pricing before choosing your company’s licence count.
Signing up
- Sign up your company
Follow company details, email confirmation, plan selection and any payment needed.
- Enter your company details
Complete the company, billing address, owner and workspace address sections before submitting.
- Confirm your email
Use the emailed confirmation link, resend it or correct the owner’s address.
- Choose your plan and licences
Review the plan, billing period, licence count, trial and any promotion before continuing.
- Pay your first invoice
Pay the first invoice when sign-up requires it and follow the confirmation page.
- When your workspace is ready
Understand the account-created page and the email that takes you to team sign-in setup.
- Sign up with an invitation or offer
Review a sales offer and use the invitation sent for your company and owner email.
- Sign-up questions
Find your next action when an address, email link or payment holds up sign-up.
Paying
- Pay an invoice from an email
Open your Vixly invoice link, review the amount and choose an available payment method.
- Save a card for automatic payments
Review card saving and automatic-charge consent on the link sent by Vixly billing.
- Pay by Zelle
Use the recipient details shown on your invoice and report the payment for confirmation.
Terms and contact
- Terms and privacy
Find the current terms and the policy documents available from the legal page.
- Contact Vixly
Tell the sales team about your company or ask for guidance before signing up.